Get in touch
Customs Lookup is an independent reference site run by one person. Every message is read, though a reply may take a few business days.
The fastest way to reach us. Please include the page URL or a screenshot if you're reporting a data issue. It speeds the fix considerably.
What we'd love to hear about
Corrections
A wrong tariff rate, an outdated VAT figure, a stale de minimis threshold, a misclassified HS code. Please tell us, and link to the official source if you have one.
Feature requests
A country we don't cover yet, an FAQ topic that should exist, a calculator field that would help. We prioritise the requests we hear most often.
Partnerships and press
Customs brokers, freight forwarders, trade publications, and journalists: happy to chat.
Legal & privacy
Data subject requests, copyright concerns, and other legal correspondence. Please put "Legal" in the subject line.
Please note: what we can't help with
We can't classify your specific product, give a binding duty quote, file declarations, or contact a customs authority on your behalf. For those, you need a licensed customs broker. We're a research site, not a brokerage. See our Terms & Disclaimer for the full picture.
Typical response time: 2 to 4 business days. The site is run from Portugal, so replies land during Portugal time (WET/WEST).