Get in touch
We're a small team. We read every message — though we may take a few business days to reply.
The fastest way to reach us. Please include the page URL or a screenshot if you're reporting a data issue — it speeds the fix considerably.
What we'd love to hear about
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Corrections
A wrong tariff rate, an outdated VAT figure, a stale de minimis threshold, a misclassified HS code. Please tell us — and link to the official source if you have one.
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Feature requests
A country we don't cover yet, an FAQ topic that should exist, a calculator field that would help. We prioritise the requests we hear most often.
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Partnerships and press
Customs brokers, freight forwarders, trade publications, and journalists — happy to chat.
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Legal & privacy
Data subject requests, copyright concerns, and other legal correspondence. Please put "Legal" in the subject line.
Please note: what we can't help with
We can't classify your specific product, give a binding duty quote, file declarations, or contact a customs authority on your behalf. For those, you need a licensed customs broker. We're a research site, not a brokerage. See our Terms & Disclaimer for the full picture.
Typical response time: 2–4 business days. We're based in the UK / GMT.